Growme Platform/Product 04

Service when guests need it.

Let guests call a waiter, request the bill, or ask for service directly from their phone — while your team receives every request in real time.

Growme Smart Service restaurant table service letting guests call staff and request bills directly from their phone
Digital Waiter Call System

Direct table-to-staff communication without waving or waiting for someone to notice.

QR restaurant service & real-time notifications
Restaurant Table Service

Guests shouldn’t have to search for a waiter.

A guest wants another drink. Another table is ready for the bill. Someone else needs assistance. During a busy service, these small requests are easy to miss. Smart Service creates a direct connection between every table and your team.

01 / WAITING FOR ATTENTION

The awkward waiter search

Guests shouldn’t need to wave, look around the room, or wait for someone to notice them. They can request assistance directly from their table.

02 / WAITING FOR THE BILL

Ready to leave, still waiting

When guests are finished, they can request the bill immediately instead of waiting to catch a server’s attention.

03 / BUSY SERVICE

Requests get lost in the rush

During peak hours, Smart Service gives staff a clear view of incoming table requests so they know where attention is needed.

Simple Service Flow

How Smart Service Works

A direct, real-time connection from the table to your staff that keeps service smooth and organized.

01GUEST REQUEST

Send service requests

One tap from the table

Guests use the restaurant's digital experience to call a waiter, request the bill, or send an available service request directly from their smartphone.

Direct from smartphone
02REAL-TIME NOTIFICATION

Instant table alert

Your team knows instantly

The request is sent to staff in real time with the relevant table information, making it clear where service is needed across the floor.

Instant table details
03REQUEST MANAGEMENT

Organize and respond

From request to resolved

Staff can see incoming requests, respond to them, and keep track of what still needs attention through organized status tracking.

Tracked to resolution
Restaurant Service Software

What Your Restaurant Gets

(06 Core Deliverables)
01Instant Waiter Call

Call Waiter

Service without the waving

Guests can request staff attention directly from their table whenever they need assistance, without waving or waiting to catch an eye.

Table Service Flow
02Immediate Bill Request

Request the Bill

Ready when the guest is

Guests can signal that they're ready for the bill immediately from their phone without waiting to catch someone's attention.

Table Service Flow
03Normal or Split Bill

Split Bill

Simpler group checkout

Give groups an easier way to communicate how they want their bill handled where supported by the restaurant's service flow.

Table Service Flow
04Table-Specific Context

Table-Aware Requests

Know exactly where you're needed

Each request carries the relevant table information so staff immediately know where the request originated and can respond promptly.

Table Service Flow
05Live Request Feed

Real-Time Staff Notifications

Requests delivered instantly

New service requests are delivered to the staff experience in real time, reducing reliance on visual cues across a busy dining room.

Table Service Flow
06Status Tracking

Request Status

Keep service organized

Track incoming and handled requests so the team has a clearer picture of what still requires attention and what has been resolved.

Table Service Flow
DirectTable-to-staff communication

Guests connect directly to your staff without having to wave or wait for eye contact.

Real-timeService request notifications

Incoming table calls and bill requests appear immediately on the staff dashboard.

Table-awareEvery request has context

Every alert includes the table number so staff know exactly where to go.

SimpleNo app download for guests

Runs directly in any mobile browser via QR code with zero installation or account needed.

Restaurant Table Service

Better service starts with a tap.

Give every table a direct line to your team with Growme Smart Service.

Real-Time Table RequestsNo App Download RequiredOrganized Request Management